Frequently Asked Questions
Everything you need to know about our artisan bath and body care.
Are SABON products tested on animals?
No, SABON is committed to cruelty-free beauty. We do not test our products or ingredients on animals, nor do we commission third parties to do so.
What is the shelf life of your body scrubs?
Our famous Dead Sea salt scrubs typically have a shelf life of 12 months after opening. We recommend keeping the jar tightly sealed and stored in a cool, dry place to maintain the integrity of the natural oils.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your account on our website.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you may return unopened and unused products in their original packaging within 30 days of purchase for a full refund.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your products safe for sensitive skin?
Many of our products are formulated with natural ingredients and botanical extracts. However, as everyone's skin is unique, we recommend reviewing the ingredient list on the product page or performing a patch test before full use.